1. Home
  2. FAQ
All Your Questions, Answered Here

Batjeeapp FAQ — Your Questions, Our Answers

Whatever questions come to mind while using batjeeapp — deposits, withdrawals, understanding odds, account security, or viewing betting history — you'll find clear, detailed answers to all of them on this page.

7
Key FAQs
24/7
Support Active
In Bengali
All Answers

What's on this page

  • Where to Watch Matches Live & Get Scores
  • How Long Does a Deposit Take to Credit
  • How to Set Up Two-Factor Authentication
  • How to Read Betting Odds
  • What to Do If You Forget Your Password
  • Tournament & Leaderboard Rules
  • How to View Your Betting Records & Transaction History

Why trust batjeeapp?

Behind every question you ask is this commitment from us

Live Scores & Live Streaming

Log in to batjeeapp to get live scores for selected matches and watch certain matches via live video — no separate app needed.

Instant Deposit

Money sent via bKash or Nagad typically appears in your batjeeapp wallet within 1–5 minutes. If there's ever a delay, the support team will resolve it promptly.

Two-Step Account Protection

With two-factor authentication enabled, nobody can access your batjeeapp account even if they know your password. It's your second layer of security.

Simple Odds System

Batjeeapp displays odds in decimal format, which is the easiest for Bangladeshi players to understand. Figuring out your potential winnings has never been simpler.

Tournaments & Leaderboard

Join regular tournaments, climb the leaderboard, and win special prizes. All rules are clearly listed on the page.

Full Transaction History

Every bet, deposit, and withdrawal is recorded in your account and can be viewed in detail at any time.

Question List
Live Scores & Streaming Deposits & Failed Transactions Two-Step Verification Understanding Odds Forgot Password Tournaments & Leaderboard Betting & Transaction History

Search Questions

batjeeappWhether you're new to batjeeapp or a returning user, questions will always come up. Deposited but balance isn't showing, can't make sense of the odds, forgot your password — straightforward solutions to these common issues are all right here on this FAQ page.

Click on any question below to expand the full answer. Use the search box above to find a specific question. If you can't find what you're looking for, batjeeappvia live chat or email — our support team is available 24 hours a day.

Category 01
Live Scores & Live Streaming

batjeeappAfter logging in to -, go to the "Sports" or "Live" section. Matches currently in progress are shown with a red "LIVE" tag. Each live match has a small scoreboard next to it showing the current score, innings, or elapsed time — all updating in real time.

For live video streaming, go to the match page and look for the "Live Stream" button. Not all matches have a video stream — the button will be active only on those that do. You must have a balance or an active bet in your account to watch the stream.

Live scores are available across all sports — cricket, football, tennis, and more. Enable live score notifications on the mobile app to get score updates even when you're not on the screen.

A stable internet connection is essential for streaming. For good video quality on mobile data, use 4G or WiFi.

Section 02
Deposits & Failed Transactions

Under normal circumstances batjeeappDeposit credit time at:

1
bKash / Nagad / Upay: Credits are typically instant, within 1–5 minutes.
2
Rocket: This may take anywhere from 5 to 15 minutes.
3
Bank Transfer: May take 30 minutes to 2 hours.

If the funds haven't appeared in your wallet after 30 minutes, start by checking your bkash or Nagad messages to confirm whether the transaction was successful. Then batjeeappContact -'s live chat and provide the following details: Transaction ID (TrxID), sender's number, amount, and time. Issues are typically resolved within 15 minutes.

If a deposit fails but the amount was deducted, it is returned to your mobile banking account within 2–24 hours in most cases. If it hasn't come back, contact support.

Only deposit from a mobile banking number registered in your own name. Sending from a third-party number may result in longer verification times.

Section 03
Two-Step Account Protection

Yes, enabling it is strongly recommended. Two-factor authentication (2FA) means you'll need to enter both your password and a one-time OTP sent to your mobile when logging in. So even if someone knows your password, they can't get into your account without your phone.

Steps to Enable:
1
batjeeappLog in and click the profile icon in the top right corner.
2
Go to the "Account Settings" or "Security" section.
3
Find the "Two-Factor Authentication" or "2FA" option and click the "Enable" button.
4
An OTP will be sent to your registered mobile number — enter it to verify. Your account will be active immediately.

Once enabled, an OTP will be required every time you log in from a new device or location. For trusted devices, selecting "Remember this device" means you won't need to enter an OTP every time.

If your wallet holds a significant balance, keeping 2FA enabled at all times is strongly recommended.

Section 04
How to Understand Betting Odds

batjeeapp Odds are displayed in decimal format, which is the easiest for Bangladeshi players to follow.

The math is simple: Your stake × odds = total return (original stake + winnings).

To give you an example:
1
Odds 1.85 — A ৳100 bet wins you ৳185. Profit: ৳85.
2
Odds 2.50 — A ৳100 bet wins you ৳250. Profit: ৳150.
3
Odds 1.05 — A very low-risk outcome with minimal returns. A ৳100 bet returns only ৳105.

The general rule is: the higher the odds, the greater the potential win but the lower the chance of winning. Lower odds (1.05–1.30) indicate a higher probability of that outcome occurring.

When placing a bet, the "Potential Win" amount is calculated automatically on the bet slip — no need to work it out yourself.

Odds can change at any time — especially in live betting. Always check the odds again before confirming your bet.

Category 05
What to Do If You Forget Your Password

No worries — resetting your password is quick and easy, taking just 2 minutes. Follow the steps below:
1
batjeeappGo to -'s login page and click the "Forgot Password?" link.
2
Enter the mobile number you used during registration and click the "Send OTP" button.
3
A 6-digit OTP will be sent to that number — enter it in the box within 5 minutes.
4
Create a new password — at least 8 characters, mixing numbers and special symbols.
5
Confirm — you'll be able to log in immediately with your new password.

If your mobile number has changed or you no longer have access to it, email support@batjeeapp.best directly. Your account will be recovered after identity verification using your National ID.

batjeeapp We will never call or message you asking for your password or OTP. If anyone does, it's a scam.

Section 06
Tournaments & Leaderboard Activities

batjeeapp Regular tournaments and leaderboard competitions are held. Participation is usually automatic — you earn points simply by placing bets on eligible games.

General Rules:
1
Eligibility: The tournament page specifies which games or sports earn points. You must place bets meeting the required minimum odds (typically 1.50+) and minimum bet amount for those specific games.
2
Points Calculation: Points are calculated based on stake amount or winnings — the exact method varies by tournament.
3
Leaderboard: See who's in which position in real time. The top 10–50 players typically receive prizes.
4
Rewards Distribution: Prizes (cash bonus or free bet) are credited to your account within 24–48 hours after the tournament ends.

Bets voided by tournaments or bets placed with bonus funds generally do not count toward points — read the rules for each tournament separately.

Keep notifications enabled in the app to receive alerts about upcoming tournaments. also on the Bonus page A list of active competitions is available.

Section 07
Betting Records & Transaction History

batjeeappkeeps a complete record of every transaction. You can view them under two separate sections:

To view your betting history:
1
Log in and go to the "My Bets" or "Betting History" section in your profile menu.
2
Use filters to sort by date, sport, or bet status (open / settled / cancelled).
3
Clicking on any bet shows full details including match info, odds, stake amount, and result.

To view financial transactions:
1
Go to the "Transaction History" section from your profile menu, or Financial Transactions Visit the page.
2
Deposits, withdrawals, and bonuses are each shown in separate tabs. Every transaction includes a Transaction ID and status.

Records are generally accessible directly for up to 1 year. If you need older records, contact support and they will be sent to you by email.

Use your betting records to analyse your spending patterns — it's a great habit for responsible gaming.

The question you're looking for isn't here. View All Questions Or ask us via live chat.

Didn't find an answer?

Our support team is available around the clock for any questions you may have

Live Chat
Use the chat button at the bottom of any page on the website. Average response time is 5 minutes.
Email
Write to us at support@batjeeapp.best. You'll receive a detailed response within 2–6 hours.
Service Hours
24 hours a day, 7 days a week. Feel free to reach out in Bengali — no problem at all.
Get Started Now

Got your answers? Time to play!

Sign up on batjeeapp, claim a 150% bonus on your first deposit, and dive into Live Casino and Sports Betting — fully in Bengali, with Bangladeshi payment methods.

Register for Free Log In
bKash/Nagad Supported 24/7 Support in Bengali 18+ Only
বাংলা